1. This Personal Data Protection Policy sets out the rules for the processing and protection of personal data of users of the services offered by the Internet portal Relax Centrum Kolštejn (hereinafter referred to as the "portal").
  2. The administrator of the personal data listed on this portal is Relax Centrum Kolštejn, s.r.o., Husitská 150/9, Nové Sady 683 08, Husitská 150/9, TIN: CZ01810481, which is registered in the register of entrepreneurs, the Central Register of Entrepreneurs (hereinafter: the data controller).
  3. In an effort to ensure the security of the personal data provided, the data controller uses internal procedures and follows the instructions of the relevant legal regulations in the field of personal data protection, in particular it follows By Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46 EC.
  4. The data manager spends necessary efforts to ensure the protection of the interests of persons, etc to which the relevant data relate. In particular, the controller of personal data ensures that:
    1. personal data is collected for specific purposes that are in accordance with legal regulations, and no other processing of personal data is carried out that is not in accordance with these purposes,
    2. personal data are processed in accordance with legal regulations,
    3. personal data are collected that correspond materially and are proportionate to the purposes for which they are processed,
    4. li>personal data are kept in a form that enables the identification of the persons to whom they relate, for the longest period necessary to achieve the purpose of their processing.
  5. Personal data are processed on the basis of consent users of this portal and in cases where authorization to process them is established by legal regulations.
  6. The data controller processes personal data that users of this portal have provided voluntarily for the following purposes:
    1. Providing answers to questions sent using the contact form.
    2. Book e through the online reservation system.
    3. The provision of services provided by the data controller on the basis of Article 6 paragraph 1 letter b) GDPR.
    4. Implementation of marketing activities, including sending commercial messages to e-mail addresses, if the customer has given consent to this by checking the appropriate box when making a reservation or asking a question via the contact form. Consent to the processing of data for marketing purposes and consent to the sending of commercial communications can be revoked using the relevant link provided in e-mail messages or by sending the relevant notification to the e-mail address of the data controller.
    5. For the purpose of implementation legitimate interests of the controller of personal data in special cases on the basis of Article 6 paragraph 1 letter f) GDPR, this is, for example, debt collection or visual monitoring of movement in the object.
  7. Recipients of personal data can be bodies, institutions and entities authorized by law, as well as entities, which provide services to the data administrator (e.g. legal services, IT, marketing services, accounting and other entities involved in the implementation of ordered services).
  8. The data administrator is authorized to use automated decision-making, including profiling, for marketing purposes and individual adaptation of the offer.
  9. The portal user has the right to access the data that he has provided to the data manager for processing. The user also has the right to request a change, deletion, limitation or termination of the processing of his personal data at any time. The user can also request the removal of their personal data from the portal at any time. The right to data portability is not relevant, as no standard has been established for the transfer of such data between accommodation facilities.
  10. The portal user has the right to withdraw his consent at any time. The revocation does not affect the legality of the processing based on the consent prior to this revocation.
  11. The portal user can exercise his rights listed in point 8 above by contacting the data controller via the same e-mail or telephone number as on the portal provided, to the address reditel@kolstejn.cz.
  12. Any user of the portal can file a complaint with the Office for Personal Data Protection.
  13. The data administrator obtains data about users and stores them in the following ways:
    1. on the basis of their voluntary inclusion within the forms,
    2. using the collection of cookie files.
  14. The user will receive on his first visit to the Relax Centrum Kolštejn website information about the use of cookies. If the user remains on this site, it is considered acceptance of the use of cookies. If the user does not change the settings of his browser, this is considered as giving consent to the use of cookies.
  15. The use of cookies is necessary for the proper provision of services on the portal. Cookies contain data necessary for the proper functioning of websites, especially pages that require authorization. The user can change the way cookies are used and stored in their browser at any time.
  16. The following types of cookies are used on this portal:
    1. short-term (session cookies) – they are stored in the browser until the moment it is closed or the website on which they were placed is logged out,
    2. persistent cookies – they are stored in the browser until the user deletes them or for a specified period of time, which is specified in their parameters.
  17. From a functional point of view, cookies are divided into:
    1. conversion files - allowing to analyze the effectiveness of sales channels,
      2. < li>tracking files – allowing to analyze the effectiveness of different sales channels together with conversions,
    2. marketing files – used for individualization and targeting of advertising content,
    3. marketing files – used for individualization and targeting of advertising content ,
    4. analytical tools – increasing the comfort of using the portal thanks to understanding the way bu using the site,
    5. necessary files – basic files that are necessary for the site to function. The use of cookies enables us to further improve our site.
  18. Certain cookies may also be used by the supplier of the internet portal and online booking system, and only for the following purposes:
    1. improvement and support of the reservation process,
    2. analysis and collection of statistical data related to the use of the website and the online reservation system, for the purpose of their improvement.
  19. The portal may contain links to other websites that operate independently of this portal and for which the portal is not responsible in any way. These sites may apply their own privacy policies and conditions, which it is advisable to familiarize yourself with carefully. personal data protection or development of this portal. Users will be informed of all changes in a clear and understandable way.